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Customer Retention in 2022: More Important Than Ever

Customer Retention in 2022: More Important Than Ever

by Andrew Herkert | Apr 7, 2022 | Content Trends, External Communications, Products and Services, Sales

Imagine a world where it’s five to six times more expensive to acquire a new customer than to retain an existing one.  Now imagine this expense (and effort) increasing dramatically as more and more brands crowd an increasingly competitive market. Imagining...
Creating Your TikTok Marketing Strategy

Creating Your TikTok Marketing Strategy

by Andrew Herkert | Mar 29, 2022 | Content Marketing, Content Trends, External Communications, Products and Services, Sales, Video Software

From its 2018 beginnings as Music.ly, a lip-syncing app, to its current user base of around a billion in its modern form, TikTok’s growth has been intense and, to most, surprising.  What was initially a platform reserved for young people dancing and acting out...
Content Marketing Meets the ‘New Normal’

Content Marketing Meets the ‘New Normal’

by Andrew Herkert | Mar 24, 2022 | Content Marketing, Content Trends, External Communications, Products and Services, Visual Storytelling

The term ‘post-COVID’ is as appealing as it is tenuous.  We all see and recognize signs of returning to business as usual, even as we’re confronted by other indications that the pandemic is not truly in our rear-view.  Content marketing strategies, however,...
5 Content Marketing Mistakes to Avoid in 2022

5 Content Marketing Mistakes to Avoid in 2022

by Andrew Herkert | Mar 22, 2022 | Content Marketing, Content Trends, External Communications, Products and Services

As Q1 closes, it’s that time again: time to make sure your content marketing strategy is set to succeed, and not to fall into one of the many traps experts are already seeing.  It’s hard enough to differentiate and succeed, so don’t make it harder right from the...
For the Right Reasons: Trends in Business Ethics

For the Right Reasons: Trends in Business Ethics

by Andrew Herkert | Jan 25, 2022 | Content Trends, External Communications, Products and Services, Whiteboard Video

In cinema, every audience member has a line they draw (consciously or subconsciously) between which actions a character can take and remain likeable, and those which they cannot.  Similarly, even characters coded as villains can earn sizable amounts of sympathy...
Successful B2B Communication in 2021: A Retrospective

Successful B2B Communication in 2021: A Retrospective

by Andrew Herkert | Jan 20, 2022 | Content Marketing, Content Trends, External Communications, Products and Services, Sales, Whiteboard Video

As an organization that deals intimately with B2B communications, we at TruScribe are deeply interested in trends and best practices in the space.  After months of pandemic life, we’d seen a lot of change, although many best practices and strategies remained...
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